{"id":35143,"date":"2026-10-02T17:25:43","date_gmt":"2026-10-02T15:25:43","guid":{"rendered":"https:\/\/fourdata.io\/reservoir-silo-telemetrie-hiver\/"},"modified":"2026-10-02T17:30:18","modified_gmt":"2026-10-02T15:30:18","slug":"reservoir-silo-telemetrie-hiver","status":"publish","type":"post","link":"https:\/\/fourdata.io\/fr\/reservoir-silo-telemetrie-hiver\/","title":{"rendered":"T\u00e9l\u00e9m\u00e9trie de cuve pour fioul domestique et granul\u00e9s de bois | FOUR DATA"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p style=\"color: #5a6b7d; font-size: 14px; margin-bottom: 6px;\"><strong>9 min de lecture<\/strong> \u00b7 Publi\u00e9 le 02 octobre 2026 \u00b7 Mis \u00e0 jour le 02 octobre 2026<\/p>\n<p style=\"color: #5a6b7d; font-size: 14px; font-style: italic; margin-bottom: 0;\">R\u00e9dig\u00e9 avec l\u2019expertise de Quentin Gauthray, Responsable Grands Comptes France chez FOUR DATA, qui aide les distributeurs d\u2019\u00e9nergie \u00e0 d\u00e9ployer la t\u00e9l\u00e9m\u00e9trie sur leurs parcs de cuves clients.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Dans cet article<\/h3><\/div><div class=\"fusion-text fusion-text-2\"><ul>\n<li><a href=\"#toc_What_is_tank_telemetry\">Qu&rsquo;est-ce que la t\u00e9l\u00e9m\u00e9trie des cuves ?<\/a><\/li>\n<li><a href=\"#toc_Why_winter_puts_delivery_rounds_under_pressure\">Pourquoi l\u2019hiver met la pression sur les tourn\u00e9es de livraison<\/a><\/li>\n<li><a href=\"#toc_Ranking_tanks_and_silos_by_actual_autonomy_and_criticality\">Classer les cuves et les silos par autonomie r\u00e9elle et criticit\u00e9<\/a><\/li>\n<li><a href=\"#toc_Pellet_silos_specific_measurement_challenges\">Silos \u00e0 granul\u00e9s : des d\u00e9fis de mesure sp\u00e9cifiques<\/a><\/li>\n<li><a href=\"#toc_How_to_prepare_your_tank_fleet_for_winter\">Comment pr\u00e9parer votre parc de cuves pour l\u2019hiver<\/a><\/li>\n<li><a href=\"#toc_Calendar_based_or_data_driven_delivery_rounds\">Tourn\u00e9es de livraison bas\u00e9es sur le calendrier ou sur les donn\u00e9es ?<\/a><\/li>\n<li><a href=\"#toc_Case_study_Merillat_SA\">\u00c9tude de cas : M\u00e9rillat SA, distributeur de fioul domestique et de granul\u00e9s de bois en Suisse<\/a><\/li>\n<li><a href=\"#toc_What_Desk_and_Sens_change_for_your_teams\">Ce que Desk et Sens changent pour vos \u00e9quipes<\/a><\/li>\n<li><a href=\"#toc_FAQ\">FAQ<\/a><\/li>\n<li><a href=\"#toc_Get_ready_for_winter_now\">Pr\u00e9parez-vous pour l\u2019hiver d\u00e8s maintenant<\/a><\/li>\n<\/ul>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:25px;margin-bottom:25px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#d8eef9;border-color:#d8eef9;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-3\"><p>Le 29 septembre 2026, lors d\u2019une r\u00e9union des ministres de l\u2019\u00c9nergie de l\u2019UE \u00e0 Dublin, le commissaire europ\u00e9en \u00e0 l\u2019\u00c9nergie, Dan J\u00f8rgensen, a <a href=\"https:\/\/agenceurope.eu\/en\/bulletin\/article\/13948\/6\/dan-jorgensen-acknowledges-that-energy-prices-will-soar-this-winter-but-still-rules-out-eu-tax-on-oil-companies\" target=\"_blank\" rel=\"noopener\">d\u00e9clar\u00e9 que l\u2019UE ne s\u2019attendait pas \u00e0 des probl\u00e8mes d\u2019approvisionnement cet hiver, mais \u00e0 des prix du p\u00e9trole et du gaz tr\u00e8s \u00e9lev\u00e9s<\/a>. Pour les <strong>distributeurs de fioul domestique et de granul\u00e9s de bois<\/strong>, le message est simple. Le produit sera disponible, mais chaque livraison co\u00fbtera plus cher \u00e0 organiser et \u00e0 financer.  <\/p>\n<p>Une tourn\u00e9e \u00e0 moiti\u00e9 vide, une livraison d\u2019urgence le samedi ou une cuve remplie alors qu\u2019elle est encore aux deux tiers pleine, tout cela r\u00e9duit davantage les marges. La r\u00e9ponse op\u00e9rationnelle tient en une phrase : cet hiver, <strong>livrez en fonction de l\u2019autonomie r\u00e9elle de chaque client<\/strong>, et non selon le calendrier.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\" id=\"toc_What_is_tank_telemetry\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Qu&rsquo;est-ce que la t\u00e9l\u00e9m\u00e9trie des cuves ?<\/h2><\/div><div class=\"fusion-text fusion-text-4\"><p>La <strong>t\u00e9l\u00e9m\u00e9trie de cuve<\/strong> consiste \u00e0 mesurer \u00e0 distance le niveau d\u2019une cuve ou d\u2019un silo \u00e0 l\u2019aide d\u2019un <strong>capteur connect\u00e9<\/strong>. La lecture est envoy\u00e9e via un r\u00e9seau IoT (LTE-M, NB-IoT, LoRaWAN ou Sigfox) \u00e0 une <strong>plateforme de surveillance<\/strong>. De l\u00e0, le distributeur peut consulter le niveau de chaque client, l\u2019autonomie estim\u00e9e et les alertes.<\/p>\n<\/div><div class=\"fusion-text fusion-text-5 fusion-animated\" data-animationType=\"fadeInUp\" data-animationDuration=\"0.7\" data-animationOffset=\"top-into-view\"><div class=\"fd-architecture\" style=\"margin: 36px auto 12px; max-width: 920px; padding: 32px 24px; background: linear-gradient(180deg, #ffffff 0%, #f4fafd 100%); border: 1px solid #d8eef9; border-radius: 14px; box-shadow: 0 2px 16px rgba(18,34,54,0.06);\">\n<div style=\"display: flex; flex-wrap: wrap; align-items: stretch; gap: 0; justify-content: center;\">\n<div class=\"fd-arch-step\" style=\"flex: 1; min-width: 160px; max-width: 200px; padding: 18px 12px; text-align: center;\">\n<div style=\"font-size: 10px; letter-spacing: 0.12em; color: #5a6b7d; text-transform: uppercase; margin-bottom: 8px;\">Cuve ou silo<\/div>\n<div style=\"background: #ffffff; border: 2px solid #1ba1dc; border-radius: 10px; padding: 18px 10px;\">\n<div style=\"font-size: 16px; font-weight: bold; color: #1ba1dc;\">Capteur connect\u00e9<\/div>\n<div style=\"font-size: 11px; color: #5a6b7d; margin-top: 4px;\">NOVA US \/ NOVA RADAR<\/div>\n<\/div>\n<\/div>\n<div style=\"display: flex; align-items: center; padding: 0 4px; color: #1ba1dc; font-size: 24px; font-weight: bold;\">\u2192<\/div>\n<div class=\"fd-arch-step\" style=\"flex: 1; min-width: 160px; max-width: 200px; padding: 18px 12px; text-align: center;\">\n<div style=\"font-size: 10px; letter-spacing: 0.12em; color: #5a6b7d; text-transform: uppercase; margin-bottom: 8px;\">R\u00e9seau IoT<\/div>\n<div style=\"background: #ffffff; border: 2px solid #1ba1dc; border-radius: 10px; padding: 18px 10px;\">\n<div style=\"font-size: 16px; font-weight: bold; color: #1ba1dc;\">LTE-M \u00b7 NB-IoT<\/div>\n<div style=\"font-size: 11px; color: #5a6b7d; margin-top: 4px;\">LoRaWAN \u00b7 Sigfox<\/div>\n<\/div>\n<\/div>\n<div style=\"display: flex; align-items: center; padding: 0 4px; color: #1ba1dc; font-size: 24px; font-weight: bold;\">\u2192<\/div>\n<div class=\"fd-arch-step\" style=\"flex: 1; min-width: 160px; max-width: 200px; padding: 18px 12px; text-align: center;\">\n<div style=\"font-size: 10px; letter-spacing: 0.12em; color: #5a6b7d; text-transform: uppercase; margin-bottom: 8px;\">Plateforme<\/div>\n<div style=\"background: #ffffff; border: 2px solid #1ba1dc; border-radius: 10px; padding: 18px 10px;\">\n<div style=\"font-size: 16px; font-weight: bold; color: #1ba1dc;\">Bureau \/ Sens<\/div>\n<div style=\"font-size: 11px; color: #5a6b7d; margin-top: 4px;\">Plateforme de surveillance<\/div>\n<\/div>\n<\/div>\n<div style=\"display: flex; align-items: center; padding: 0 4px; color: #1ba1dc; font-size: 24px; font-weight: bold;\">\u2192<\/div>\n<div class=\"fd-arch-step\" style=\"flex: 1; min-width: 160px; max-width: 200px; padding: 18px 12px; text-align: center;\">\n<div style=\"font-size: 10px; letter-spacing: 0.12em; color: #5a6b7d; text-transform: uppercase; margin-bottom: 8px;\">Distributeur<\/div>\n<div style=\"background: linear-gradient(135deg, #122236 0%, #1a3552 100%); border: 2px solid #122236; border-radius: 10px; padding: 18px 10px;\">\n<div style=\"font-size: 16px; font-weight: bold; color: #1ba1dc;\">Niveau &#038; autonomie<\/div>\n<div style=\"font-size: 11px; color: #a5bbd0; margin-top: 4px;\">Alertes par client<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p style=\"text-align: center; font-size: 12px; color: #5a6b7d; font-style: italic; margin: 18px 0 0;\">Comment fonctionne la t\u00e9l\u00e9m\u00e9trie de cuve : du capteur \u00e0 la d\u00e9cision de livraison du distributeur<\/p>\n<\/div>\n<\/div><div class=\"fusion-text fusion-text-6\"><p>FOUR DATA con\u00e7oit et fabrique ses propres capteurs pour chaque type de stockage.<\/p>\n<\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-2 fusion-columns-total-2 fusion-content-boxes-1 content-boxes-icon-with-title content-left\" style=\"--awb-iconcolor:#ffffff;--awb-hover-accent-color:#1a80b6;--awb-circle-hover-accent-color:#1a80b6;\" data-animationOffset=\"top-into-view\">\n<div style=\"--awb-backgroundcolor:transparent;--awb-iconcolor:#ffffff;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-6 col-md-6 col-sm-6 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade fusion-animated\" data-animationType=\"fadeInUp\" data-animationDuration=\"0.6\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><i style=\"border-color:#333333;border-width:1px;background-color:#1ba1dc;box-sizing:content-box;height:42px;width:42px;line-height:42px;border-radius:50%;font-size:21px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-database fas circle-yes\"><\/i><\/div><h3 class=\"content-box-heading\" style=\"--h3_typography-font-size:18px;line-height:23px;\">NOVA US<\/h3><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">Le NOVA US mesure le fioul domestique, le diesel, l\u2019AdBlue et l\u2019eau par ultrasons.<\/div><\/div><\/div>\n<div style=\"--awb-backgroundcolor:transparent;--awb-iconcolor:#ffffff;\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-6 col-md-6 col-sm-6 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade fusion-animated\" data-animationType=\"fadeInUp\" data-animationDuration=\"0.6\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><i style=\"border-color:#333333;border-width:1px;background-color:#1ba1dc;box-sizing:content-box;height:42px;width:42px;line-height:42px;border-radius:50%;font-size:21px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-signal fas circle-yes\"><\/i><\/div><h3 class=\"content-box-heading\" style=\"--h3_typography-font-size:18px;line-height:23px;\">NOVA RADAR<\/h3><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">Le NOVA RADAR mesure les granul\u00e9s de bois, le fioul domestique et le diesel par radar.<\/div><\/div><\/div>\n<div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-text fusion-text-7\"><p>Les donn\u00e9es alimentent la <a href=\"https:\/\/fourdata.io\/fr\/solutions\/plateformes\/#deskplatform\">plateforme Desk<\/a>, utilis\u00e9e par les \u00e9quipes op\u00e9rationnelles, ou <strong>Sens<\/strong>, la version en marque blanche pour les clients finaux.<\/p>\n<\/div><div class=\"fusion-text fusion-text-8\"><div class=\"fd-callout fd-callout-note\">\n<p><strong>Remarque<\/strong><br \/>\nLa m\u00eame approche s\u2019applique aux <strong>cuves de propane<\/strong>, en utilisant un capteur de pression d\u00e9di\u00e9. Nous traitons ce cas dans notre article sur la <a href=\"https:\/\/fourdata.io\/fr\/telemetrie-des-cuves-de-propane-preparez-vous-pour-lhiver-four-data\/\">t\u00e9l\u00e9m\u00e9trie des cuves de propane avant l\u2019hiver<\/a>. <\/p>\n<\/div>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\" id=\"toc_Why_winter_puts_delivery_rounds_under_pressure\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Pourquoi l\u2019hiver met la pression sur les tourn\u00e9es de livraison<\/h2><\/div><div class=\"fusion-text fusion-text-9\"><p>Entre octobre et f\u00e9vrier, la <strong>consommation de chauffage<\/strong> des clients peut \u00eatre multipli\u00e9e par plusieurs, selon l\u2019intensit\u00e9 du froid. Les <strong>degr\u00e9s-jours de chauffage<\/strong>, que la plupart des distributeurs utilisent d\u00e9j\u00e0 pour estimer la consommation, le montrent clairement : une semaine de grand froid vide une cuve bien plus rapidement qu\u2019une semaine douce.<\/p>\n<p>Sans donn\u00e9es de terrain, les distributeurs s\u2019appuient sur deux outils imparfaits. Le premier est le <strong>calendrier<\/strong> : le client re\u00e7oit une livraison tous les quelques mois, qu\u2019il en ait besoin ou non. Le second est l\u2019<strong>appel t\u00e9l\u00e9phonique du client<\/strong>, qui arrive souvent trop tard, lorsque la cuve est presque vide.  <\/p>\n<p>Tout responsable logistique conna\u00eet le r\u00e9sultat : des tourn\u00e9es mal remplies, des urgences qui perturbent le planning et des camions qui retournent dans la m\u00eame zone deux jours de suite.<\/p>\n<p>Cet hiver, les <strong>prix \u00e9lev\u00e9s de l\u2019\u00e9nergie<\/strong> amplifient chaque inefficacit\u00e9. Une livraison inutile immobilise un chauffeur et un camion. Une <strong>panne s\u00e8che<\/strong> chez un client sensible signifie une intervention d\u2019urgence et, parfois, la perte d\u2019un compte.<\/p>\n<\/div><div class=\"fusion-text fusion-text-10\"><blockquote class=\"fd-quote\" style=\"border-left: 4px solid #1ba1dc; padding: 18px 24px; margin: 24px 0; background: #f4fafd; border-radius: 0 8px 8px 0;\">\n<p style=\"margin: 0; font-size: 17px; line-height: 1.5; color: #122236;\"><em>\u00ab Chaque octobre, les distributeurs constatent la m\u00eame chose : le t\u00e9l\u00e9phone sonne pour des urgences qui auraient pu \u00eatre d\u00e9tect\u00e9es trois semaines plus t\u00f4t. Les donn\u00e9es ne font pas dispara\u00eetre le pic hivernal. Elles permettent de s\u2019y pr\u00e9parer. \u00bb<\/em><\/p>\n<p style=\"margin: 10px 0 0; font-size: 13px; color: #5a6b7d;\">Quentin Gauthray, Responsable Grands Comptes France, FOUR DATA<\/p>\n<\/blockquote>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\" id=\"toc_Ranking_tanks_and_silos_by_actual_autonomy_and_criticality\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Classer les cuves et les silos par autonomie r\u00e9elle et criticit\u00e9<\/h2><\/div><div class=\"fusion-text fusion-text-11\"><p>La m\u00e9thode la plus efficace avant l\u2019hiver est de noter chaque point de livraison selon deux crit\u00e8res : l\u2019<strong>autonomie r\u00e9elle<\/strong> et la <strong>criticit\u00e9 du client<\/strong>.<\/p>\n<p>L\u2019autonomie r\u00e9elle est facile \u00e0 calculer. C\u2019est le <strong>volume utilisable restant<\/strong>, divis\u00e9 par la <strong>consommation quotidienne moyenne r\u00e9cente<\/strong>. Un capteur connect\u00e9 fournit ces deux chiffres en continu, tandis qu\u2019une lecture manuelle ne donne qu\u2019un instantan\u00e9 ponctuel.  <\/p>\n<p>La r\u00e8gle de priorit\u00e9 en d\u00e9coule directement : un client devient prioritaire d\u00e8s que son autonomie tombe en dessous de votre <strong>d\u00e9lai de livraison habituel plus une marge de s\u00e9curit\u00e9<\/strong>. Cette marge d\u00e9pend de votre organisation et de la criticit\u00e9 du site.<\/p>\n<\/div><div class=\"fusion-text fusion-text-12\"><div class=\"fd-table-wrap\" style=\"overflow-x: auto; margin: 24px 0;\">\n<table class=\"fd-table\" style=\"width: 100%; border-collapse: collapse; font-size: 15px; line-height: 1.45;\" aria-label=\"Delivery priority by actual autonomy and customer criticality\">\n<thead>\n<tr>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold;\">Priorit\u00e9<\/th>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold;\">Autonomie r\u00e9elle<\/th>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold;\">Profil client<\/th>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold;\">Action recommand\u00e9e<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold; vertical-align: top;\" scope=\"row\">1<\/th>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Inf\u00e9rieure au d\u00e9lai + marge<\/td>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Site sensible : \u00e9tablissement de soins, \u00e9levage, processus industriel<\/td>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Planifier la livraison imm\u00e9diatement, alerte plateforme<\/td>\n<\/tr>\n<tr>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold; vertical-align: top;\" scope=\"row\">2<\/th>\n<td style=\"background: #f4fafd; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Inf\u00e9rieure au d\u00e9lai + marge<\/td>\n<td style=\"background: #f4fafd; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">R\u00e9sidentiel ou commercial standard<\/td>\n<td style=\"background: #f4fafd; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Ajouter \u00e0 la prochaine tourn\u00e9e dans cette zone<\/td>\n<\/tr>\n<tr>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold; vertical-align: top;\" scope=\"row\">3<\/th>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Proche du seuil<\/td>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Tout profil<\/td>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Surveillance plus \u00e9troite, regroupement possible par zone<\/td>\n<\/tr>\n<tr>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold; vertical-align: top;\" scope=\"row\">4<\/th>\n<td style=\"background: #f4fafd; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Confortable<\/td>\n<td style=\"background: #f4fafd; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Tout profil<\/td>\n<td style=\"background: #f4fafd; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Pas de livraison, surveillance de routine<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><div class=\"fusion-text fusion-text-13\"><p>Ce classement modifie la <strong>logique de planification<\/strong>. Au lieu de partir d\u2019une liste de clients \u00e0 livrer, vous partez d\u2019une <strong>carte des besoins r\u00e9els<\/strong>, tri\u00e9s par urgence et par zone.<\/p>\n<\/div><div class=\"fusion-text fusion-text-14\"><div style=\"margin: 24px 0; padding: 18px 22px; background: #eaf5fb; border: 1px solid #d8eef9; border-radius: 12px; color: #122236;\">\n<p style=\"margin: 0;\">Cartographiez vos cuves et silos \u00e0 risque avant le premier coup de froid. Nos \u00e9quipes peuvent vous aider \u00e0 identifier les points de livraison \u00e0 \u00e9quiper en priorit\u00e9.  <a href=\"https:\/\/fourdata.io\/fr\/contacter\/\">Parlons de votre projet \u2192<\/a><\/p>\n<\/div>\n<\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\" id=\"toc_Pellet_silos_specific_measurement_challenges\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Silos \u00e0 granul\u00e9s : des d\u00e9fis de mesure sp\u00e9cifiques<\/h2><\/div><div class=\"awb-gallery-wrapper awb-gallery-wrapper-1 button-span-no\" style=\"--more-btn-alignment:center;\"><div style=\"margin:-5px;--awb-bordersize:0px;\" class=\"fusion-gallery fusion-gallery-container fusion-grid-3 fusion-columns-total-6 fusion-gallery-layout-grid fusion-gallery-1\"><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-3 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04.jpg\" rel=\"noreferrer\" data-rel=\"iLightbox[gallery_image_1]\" class=\"fusion-lightbox\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04.jpg\" width=\"1024\" height=\"768\" alt=\"\" title=\"6a7dc73f66d04\" aria-label=\"6a7dc73f66d04\" class=\"img-responsive wp-image-35147\" srcset=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-200x150.jpg 200w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-400x300.jpg 400w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-600x450.jpg 600w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-800x600.jpg 800w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04.jpg 1024w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 704px) 423px, (min-width: 672px) 635px, (min-width: 640px) 672px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-3 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_104709368-2-scaled.jpg\" rel=\"noreferrer\" data-rel=\"iLightbox[gallery_image_1]\" class=\"fusion-lightbox\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_104709368-2-scaled.jpg\" width=\"2560\" height=\"1922\" alt=\"\" title=\"PXL_20251203_104709368 (2)\" aria-label=\"PXL_20251203_104709368 (2)\" class=\"img-responsive wp-image-35149\" srcset=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_104709368-2-200x150.jpg 200w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_104709368-2-400x300.jpg 400w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_104709368-2-600x451.jpg 600w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_104709368-2-800x601.jpg 800w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_104709368-2-1200x901.jpg 1200w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_104709368-2-scaled.jpg 2560w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 704px) 423px, (min-width: 672px) 635px, (min-width: 640px) 672px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-3 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_155623393-2-scaled.jpg\" rel=\"noreferrer\" data-rel=\"iLightbox[gallery_image_1]\" class=\"fusion-lightbox\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_155623393-2-scaled.jpg\" width=\"2560\" height=\"1922\" alt=\"\" title=\"PXL_20251203_155623393 (2)\" aria-label=\"PXL_20251203_155623393 (2)\" class=\"img-responsive wp-image-35148\" srcset=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_155623393-2-200x150.jpg 200w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_155623393-2-400x300.jpg 400w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_155623393-2-600x451.jpg 600w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_155623393-2-800x601.jpg 800w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_155623393-2-1200x901.jpg 1200w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/PXL_20251203_155623393-2-scaled.jpg 2560w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 704px) 423px, (min-width: 672px) 635px, (min-width: 640px) 672px, \" \/><\/a><\/div><\/div><div class=\"clearfix\"><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-3 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-1.jpg\" rel=\"noreferrer\" data-rel=\"iLightbox[gallery_image_1]\" class=\"fusion-lightbox\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-1.jpg\" width=\"768\" height=\"1024\" alt=\"\" title=\"6a7dc73f66d04 (1)\" aria-label=\"6a7dc73f66d04 (1)\" class=\"img-responsive wp-image-35146\" srcset=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-1-200x267.jpg 200w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-1-400x533.jpg 400w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-1-600x800.jpg 600w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-1.jpg 768w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 704px) 423px, (min-width: 672px) 635px, (min-width: 640px) 672px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-3 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-5.jpg\" rel=\"noreferrer\" data-rel=\"iLightbox[gallery_image_1]\" class=\"fusion-lightbox\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-5.jpg\" width=\"768\" height=\"1024\" alt=\"\" title=\"6a7dc73f66d04 (5)\" aria-label=\"6a7dc73f66d04 (5)\" class=\"img-responsive wp-image-35145\" srcset=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-5-200x267.jpg 200w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-5-400x533.jpg 400w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-5-600x800.jpg 600w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-5.jpg 768w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 704px) 423px, (min-width: 672px) 635px, (min-width: 640px) 672px, \" \/><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-3 hover-type-none\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-8.jpg\" rel=\"noreferrer\" data-rel=\"iLightbox[gallery_image_1]\" class=\"fusion-lightbox\" target=\"_self\"><img decoding=\"async\" src=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-8.jpg\" width=\"768\" height=\"1024\" alt=\"\" title=\"6a7dc73f66d04 (8)\" aria-label=\"6a7dc73f66d04 (8)\" class=\"img-responsive wp-image-35144\" srcset=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-8-200x267.jpg 200w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-8-400x533.jpg 400w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-8-600x800.jpg 600w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/10\/6a7dc73f66d04-8.jpg 768w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 704px) 423px, (min-width: 672px) 635px, (min-width: 640px) 672px, \" \/><\/a><\/div><\/div><div class=\"clearfix\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-15\"><p>Les <strong>granul\u00e9s de bois<\/strong> suivent le m\u00eame sch\u00e9ma saisonnier que le fioul domestique, avec une consommation concentr\u00e9e sur les mois les plus froids. Mesurer le niveau dans un <strong>silo \u00e0 granul\u00e9s<\/strong> pr\u00e9sente cependant ses propres difficult\u00e9s. <\/p>\n<p>La surface des granul\u00e9s n\u2019est jamais plane. Le remplissage forme un c\u00f4ne, l\u2019extraction cr\u00e9e un creux, et la poussi\u00e8re en suspension perturbe certains capteurs. Pour ces raisons, le <strong>radar<\/strong> est g\u00e9n\u00e9ralement pr\u00e9f\u00e9r\u00e9 aux <strong>ultrasons<\/strong> dans les silos, car le signal radar g\u00e8re mieux la poussi\u00e8re et reste fiable sur de plus grandes hauteurs.  <\/p>\n<p>FOUR DATA \u00e9quipe les silos \u00e0 granul\u00e9s avec le <strong>NOVA RADAR<\/strong>, mont\u00e9 en haut du silo. La plateforme convertit la hauteur mesur\u00e9e en volume en fonction de la <strong>g\u00e9om\u00e9trie du silo<\/strong>, puis calcule l\u2019autonomie exactement comme pour une cuve de fioul. <\/p>\n<p>Il n\u2019y a pas deux silos identiques, certaines configurations n\u00e9cessitent donc une <strong>\u00e9tude technique<\/strong> pr\u00e9alable, que FOUR DATA r\u00e9alise avant tout d\u00e9ploiement. Pour un distributeur livrant \u00e0 la fois du fioul domestique et des granul\u00e9s, les deux familles de produits apparaissent dans la m\u00eame interface et suivent la m\u00eame logique de priorisation.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\" id=\"toc_How_to_prepare_your_tank_fleet_for_winter\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Comment pr\u00e9parer votre parc de cuves pour l\u2019hiver<\/h2><\/div><div class=\"fusion-text fusion-text-16\"><ol>\n<li><strong>Listez vos points de livraison.<\/strong>  Regroupez les clients par produit (fioul domestique, granul\u00e9s), par zone et par criticit\u00e9.<\/li>\n<li><strong>\u00c9quipez en priorit\u00e9 les sites critiques et les gros consommateurs.<\/strong>  Ils g\u00e9n\u00e8rent le plus d\u2019urgences et le plus de volume.<\/li>\n<li><strong>D\u00e9finissez des seuils d\u2019alerte.<\/strong>  D\u00e9finissez un niveau de r\u00e9approvisionnement qui correspond \u00e0 votre d\u00e9lai de livraison et \u00e0 la criticit\u00e9 de chaque client.<\/li>\n<li><strong>Planifiez les tourn\u00e9es \u00e0 partir des niveaux r\u00e9els.<\/strong>  Regroupez les clients dont l\u2019autonomie approche du seuil au sein de la m\u00eame zone.<\/li>\n<li><strong>Tenez les clients finaux inform\u00e9s.<\/strong>  Avec Sens en marque blanche, les clients v\u00e9rifient leur niveau sous votre marque et vous appellent moins souvent.<\/li>\n<\/ol>\n<\/div><div class=\"fusion-text fusion-text-17\"><div class=\"fd-callout fd-callout-attention\">\n<p><strong>Attention<\/strong><br \/>\nLe d\u00e9ploiement doit commencer <strong>avant le pic<\/strong>. Un capteur install\u00e9 en novembre fournit peu d\u2019<strong>historique de consommation<\/strong> pour les semaines les plus froides. <\/p>\n<\/div>\n<\/div><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\" id=\"toc_Calendar_based_or_data_driven_delivery_rounds\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Tourn\u00e9es de livraison bas\u00e9es sur le calendrier ou sur les donn\u00e9es ?<\/h2><\/div><div class=\"fusion-text fusion-text-18\"><div class=\"fd-table-wrap\" style=\"overflow-x: auto; margin: 24px 0;\">\n<table class=\"fd-table\" style=\"width: 100%; border-collapse: collapse; font-size: 15px; line-height: 1.45;\" aria-label=\"Calendar-based vs telemetry-driven delivery rounds\">\n<thead>\n<tr>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold;\">Crit\u00e8re<\/th>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold;\">Tourn\u00e9e bas\u00e9e sur le calendrier<\/th>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold;\">Tourn\u00e9e bas\u00e9e sur la t\u00e9l\u00e9m\u00e9trie<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold; vertical-align: top;\" scope=\"row\">D\u00e9clencheur<\/th>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Date fixe ou appel client<\/td>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Niveau et autonomie r\u00e9els<\/td>\n<\/tr>\n<tr>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold; vertical-align: top;\" scope=\"row\">Volume de livraison<\/th>\n<td style=\"background: #f4fafd; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Variable, parfois faible<\/td>\n<td style=\"background: #f4fafd; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Livr\u00e9 lorsque le volume le justifie<\/td>\n<\/tr>\n<tr>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold; vertical-align: top;\" scope=\"row\">Gestion des urgences<\/th>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">R\u00e9active, souvent le jour m\u00eame<\/td>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Anticip\u00e9e gr\u00e2ce aux alertes<\/td>\n<\/tr>\n<tr>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold; vertical-align: top;\" scope=\"row\">Visibilit\u00e9 client<\/th>\n<td style=\"background: #f4fafd; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Aucune entre les livraisons<\/td>\n<td style=\"background: #f4fafd; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Le client peut v\u00e9rifier son niveau<\/td>\n<\/tr>\n<tr>\n<th style=\"background: #122236; color: #ffffff; padding: 12px 14px; text-align: left; border: 1px solid #d8eef9; font-weight: bold; vertical-align: top;\" scope=\"row\">R\u00e9ponse \u00e0 un coup de froid<\/th>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Tardive<\/td>\n<td style=\"background: #ffffff; color: #122236; padding: 12px 14px; border: 1px solid #d8eef9; vertical-align: top;\">Consommation visible d\u00e8s les premiers jours<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\" id=\"toc_Case_study_Merillat_SA\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">\u00c9tude de cas : M\u00e9rillat SA, distributeur de fioul domestique et de granul\u00e9s de bois en Suisse<\/h2><\/div><div class=\"fusion-text fusion-text-19\"><p><strong>M\u00e9rillat SA<\/strong> est un distributeur d\u2019\u00e9nergie bas\u00e9 \u00e0 Malleray, dans le Jura bernois. L\u2019entreprise fournit du <strong>fioul domestique et des granul\u00e9s de bois<\/strong> et exploite des stations-service. Elle s\u2019appuie sur la <a href=\"https:\/\/fourdata.io\/fr\/solutions\/\">solution compl\u00e8te FOUR DATA<\/a> :  <\/p>\n<ul>\n<li>Capteurs \u00e0 ultrasons <strong>NOVA US<\/strong> et sondes de pression sur les cuves de ses clients ;<\/li>\n<li>connectivit\u00e9 s\u00e9lectionn\u00e9e apr\u00e8s un <strong>test de couverture<\/strong> ;<\/li>\n<li>la <strong>plateforme Desk<\/strong> pour la surveillance.<\/li>\n<\/ul>\n<p>Les <strong>seuils d\u2019alerte<\/strong> sont d\u00e9finis cuve par cuve : un gros consommateur ne d\u00e9clenche pas une alerte au m\u00eame niveau qu\u2019un site \u00e0 faible rotation. Les avantages les plus clairs se situent sur les <strong>sites \u00e0 fort volume<\/strong>, qui exposaient auparavant le distributeur aux pannes s\u00e8ches et aux demandes de livraison urgentes. <\/p>\n<p>M\u00e9rillat planifie d\u00e9sormais ces livraisons avant que le seuil critique ne soit atteint et <strong>regroupe les livraisons par zone g\u00e9ographique<\/strong>. Dans une r\u00e9gion de vall\u00e9es o\u00f9 chaque trajet compte, ce regroupement a un effet direct sur les <strong>co\u00fbts de livraison<\/strong>. <\/p>\n<p>Le changement le plus profond est commercial. M\u00e9rillat ne se contente plus de livrer du fioul domestique : l\u2019entreprise <strong>g\u00e8re \u00e0 distance le stock de ses clients<\/strong> et anticipe leurs besoins en leur nom. Les clients finaux n\u2019ont plus \u00e0 surveiller leur cuve ni \u00e0 commander au bon moment. Avec le module <strong>Sens en marque blanche<\/strong>, ils peuvent v\u00e9rifier leurs niveaux sous la marque de leur distributeur.   <\/p>\n<p>M\u00e9rillat a identifi\u00e9 les <strong>silos \u00e0 granul\u00e9s<\/strong> comme sa prochaine \u00e9tape, sur un <a href=\"https:\/\/fourdata.io\/fr\/temoignage-guignard-fioul-suisse\/\">march\u00e9 suisse o\u00f9 le chauffage aux granul\u00e9s est en croissance<\/a>.<\/p>\n<\/div><div class=\"fusion-text fusion-text-20\"><div class=\"fd-callout fd-callout-note\">\n<p><strong>Remarque<\/strong><br \/>\nM\u00e9rillat SA, distributeur de fioul domestique et de granul\u00e9s de bois \u00e0 Malleray, surveille les cuves de ses clients avec les capteurs FOUR DATA et la plateforme Desk pour planifier les livraisons en fonction des <strong>niveaux r\u00e9els<\/strong>.<\/p>\n<p><a href=\"https:\/\/fourdata.io\/fr\/gestion-des-stocks-denergie-connectee-comment-merillat-sa-numerise-son-service-en-suisse\/\">Lisez l\u2019\u00e9tude de cas compl\u00e8te : comment M\u00e9rillat SA num\u00e9rise son service en Suisse \u2192<\/a><\/p>\n<\/div>\n<\/div><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\" id=\"toc_What_Desk_and_Sens_change_for_your_teams\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Ce que Desk et Sens changent pour vos \u00e9quipes<\/h2><\/div><div class=\"fusion-text fusion-text-21\"><p>Dans <strong>Desk<\/strong>, le responsable des op\u00e9rations visualise l\u2019ensemble du parc sur une carte et dans une liste <strong>tri\u00e9e par autonomie<\/strong>. Des alertes signalent les clients dont le niveau est inf\u00e9rieur au seuil. Le planificateur <a href=\"https:\/\/fourdata.io\/fr\/optimisation-des-itineraires-de-livraison-de-carburant-grace-aux-quatre-capteurs-connectes-de-four-data\/\">construit les tourn\u00e9es \u00e0 partir de cette liste, en regroupant les points de livraison proches<\/a>.<\/p>\n<\/div><div class=\"fusion-image-element\" style=\"text-align:center;--awb-margin-top:20px;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-zoomin\"><a href=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/06\/Group-59-1024x612.png\" class=\"fusion-lightbox\" data-rel=\"iLightbox[adb9d312f3aa512e7c7]\" data-title=\"Groupe 59\" title=\"Groupe 59\"><img decoding=\"async\" width=\"1024\" height=\"612\" alt=\"Carte de la plateforme Desk et liste des cuves clients tri\u00e9es par autonomie pour la planification des livraisons de fioul domestique\" src=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/06\/Group-59-1024x612.png\" class=\"img-responsive wp-image-29645\" srcset=\"https:\/\/fourdata.io\/wp-content\/uploads\/2026\/06\/Group-59-200x120.png 200w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/06\/Group-59-400x239.png 400w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/06\/Group-59-600x359.png 600w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/06\/Group-59-800x478.png 800w, https:\/\/fourdata.io\/wp-content\/uploads\/2026\/06\/Group-59.png 1109w\" sizes=\"(max-width: 800px) 100vw, (max-width: 640px) 100vw, 1024px\" \/><\/a><\/span><\/div><div class=\"fusion-text fusion-text-22\"><p>Le <strong>service client<\/strong> en b\u00e9n\u00e9ficie \u00e9galement. Lorsqu\u2019un client appelle, l\u2019agent voit imm\u00e9diatement son <strong>niveau de cuve et la date de livraison pr\u00e9vue<\/strong>. La conversation devient factuelle, et le client est rassur\u00e9 plus rapidement.  <\/p>\n<p>Avec <strong>Sens en marque blanche<\/strong>, le distributeur va plus loin : les clients v\u00e9rifient eux-m\u00eames leurs niveaux sous la marque du distributeur. C\u2019est un puissant <strong>levier de fid\u00e9lisation<\/strong>, surtout en hiver, lorsque les clients comparent les prix et surveillent de pr\u00e8s leur consommation. <\/p>\n<p>Les donn\u00e9es peuvent \u00e9galement \u00eatre transmises \u00e0 l\u2019<strong>ERP du distributeur via API<\/strong>, afin que les commandes soient cr\u00e9\u00e9es automatiquement \u00e0 partir des niveaux mesur\u00e9s.<\/p>\n<p>FOUR DATA a d\u00e9ploy\u00e9 environ <strong>80\u202f000 capteurs \u00e0 travers l\u2019Europe<\/strong>, pour les r\u00e9seaux nationaux comme pour les op\u00e9rateurs r\u00e9gionaux. Le contr\u00f4le de toute la cha\u00eene (capteur, connectivit\u00e9, plateforme et support) permet d\u2019adapter la solution \u00e0 chaque type de stockage, d\u2019une <strong>cuve de fioul domestique<\/strong> r\u00e9sidentielle \u00e0 un <strong>silo \u00e0 granul\u00e9s<\/strong> de plusieurs m\u00e8tres de haut.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:25px;margin-bottom:25px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#d8eef9;border-color:#d8eef9;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\" id=\"toc_FAQ\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">FAQ<\/h2><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:10px;--awb-icon-alignment:right;--awb-hover-color:#f4fafd;--awb-border-color:#d8eef9;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#1ba1dc;--awb-title-color:#333333;--awb-content-color:#000000;--awb-icon-box-color:#f4fafd;--awb-toggle-hover-accent-color:#1ba1dc;--awb-title-font-family:var(--awb-typography4-font-family);--awb-title-font-weight:var(--awb-typography4-font-weight);--awb-title-font-style:var(--awb-typography4-font-style);--awb-title-font-size:17px;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-boxed\" id=\"accordion-35143-1\">\n<div class=\"fusion-panel panel-default panel-c5b1afc574957e384 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c5b1afc574957e384\"><a aria-expanded=\"false\" aria-controls=\"c5b1afc574957e384\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35143-1\" data-target=\"#c5b1afc574957e384\" href=\"#c5b1afc574957e384\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Combien de temps faut-il pour \u00e9quiper un parc de cuves avant l\u2019hiver ?<\/span><\/a><\/h4><\/div><div id=\"c5b1afc574957e384\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c5b1afc574957e384\"><div class=\"panel-body toggle-content fusion-clearfix\">\nCela d\u00e9pend du nombre de sites et de l\u2019installation requise. Les capteurs FOUR DATA sont aliment\u00e9s par batterie et ne n\u00e9cessitent aucune connexion \u00e9lectrique. Pour b\u00e9n\u00e9ficier de l\u2019historique de consommation pendant les mois froids, il est pr\u00e9f\u00e9rable d\u2019installer les capteurs prioritaires \u00e0 l\u2019automne.<\/div><\/div><\/div>\n<div class=\"fusion-panel panel-default panel-8726ba0eb022f132e fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8726ba0eb022f132e\"><a aria-expanded=\"false\" aria-controls=\"8726ba0eb022f132e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35143-1\" data-target=\"#8726ba0eb022f132e\" href=\"#8726ba0eb022f132e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Puis-je surveiller un silo \u00e0 granul\u00e9s \u00e0 distance ?<\/span><\/a><\/h4><\/div><div id=\"8726ba0eb022f132e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8726ba0eb022f132e\"><div class=\"panel-body toggle-content fusion-clearfix\">\nOui, avec un capteur radar tel que le NOVA RADAR, qui g\u00e8re la poussi\u00e8re et la surface irr\u00e9guli\u00e8re des granul\u00e9s. Selon la g\u00e9om\u00e9trie du silo, une \u00e9tude technique peut \u00eatre n\u00e9cessaire au pr\u00e9alable. La plateforme calcule ensuite le volume restant et l\u2019autonomie.<\/div><\/div><\/div>\n<div class=\"fusion-panel panel-default panel-0318d21c64fb415fa fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_0318d21c64fb415fa\"><a aria-expanded=\"false\" aria-controls=\"0318d21c64fb415fa\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35143-1\" data-target=\"#0318d21c64fb415fa\" href=\"#0318d21c64fb415fa\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">La t\u00e9l\u00e9m\u00e9trie de cuve fonctionne-t-elle aussi pour les cuves de propane ?<\/span><\/a><\/h4><\/div><div id=\"0318d21c64fb415fa\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_0318d21c64fb415fa\"><div class=\"panel-body toggle-content fusion-clearfix\">\nOui. FOUR DATA propose un capteur de pression con\u00e7u pour le GPL et les gaz liqu\u00e9fi\u00e9s. Notre article d\u00e9di\u00e9 \u00e0 la t\u00e9l\u00e9m\u00e9trie des cuves de propane couvre ce cas en d\u00e9tail.<\/div><\/div><\/div>\n<div class=\"fusion-panel panel-default panel-c88d9a5b24e3b73a3 fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c88d9a5b24e3b73a3\"><a aria-expanded=\"false\" aria-controls=\"c88d9a5b24e3b73a3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35143-1\" data-target=\"#c88d9a5b24e3b73a3\" href=\"#c88d9a5b24e3b73a3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Les donn\u00e9es de niveau de cuve peuvent-elles \u00eatre envoy\u00e9es \u00e0 notre ERP ?<\/span><\/a><\/h4><\/div><div id=\"c88d9a5b24e3b73a3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c88d9a5b24e3b73a3\"><div class=\"panel-body toggle-content fusion-clearfix\">\nOui. Les donn\u00e9es collect\u00e9es par les capteurs FOUR DATA peuvent \u00eatre envoy\u00e9es \u00e0 un ERP ou un logiciel m\u00e9tier via API, pour automatiser la pr\u00e9paration des commandes et la planification des tourn\u00e9es.<\/div><\/div><\/div>\n<div class=\"fusion-panel panel-default panel-e369be0eba4a2805e fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e369be0eba4a2805e\"><a aria-expanded=\"false\" aria-controls=\"e369be0eba4a2805e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35143-1\" data-target=\"#e369be0eba4a2805e\" href=\"#e369be0eba4a2805e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Quelle est la diff\u00e9rence entre une jauge de cuve connect\u00e9e et un contrat de livraison automatique ?<\/span><\/a><\/h4><\/div><div id=\"e369be0eba4a2805e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e369be0eba4a2805e\"><div class=\"panel-body toggle-content fusion-clearfix\">\nLa jauge connect\u00e9e mesure le niveau et le transmet. Le contrat de livraison automatique est un service commercial que le distributeur construit sur cette mesure. La t\u00e9l\u00e9m\u00e9trie est le bloc technique qui rend ce service possible et rentable.<\/div><\/div><\/div>\n<\/div><\/div><script type=\"application\/ld+json\">{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How long does it take to equip a tank fleet before winter?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"It depends on the number of sites and the installation required. FOUR DATA sensors are battery-powered and need no electrical connection. To benefit from consumption history during the cold months, it is best to install priority sensors in the autumn.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I monitor a pellet silo remotely?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, with a radar sensor such as the NOVA RADAR, which copes with dust and the uneven surface of pellets. Depending on the silo's geometry, a technical study may be needed beforehand. The platform then calculates the remaining volume and autonomy.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does tank telemetry work for propane tanks too?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. FOUR DATA offers a pressure sensor designed for LPG and liquefied gases. Our dedicated article on propane tank telemetry covers this case in detail.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can tank level data be sent to our ERP?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Data collected by FOUR DATA sensors can be sent to an ERP or business software via API, to automate order preparation and route planning.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the difference between a connected tank gauge and an automatic delivery contract?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The connected gauge measures the level and transmits it. The automatic delivery contract is a commercial service the distributor builds on top of that measurement. Telemetry is the technical building block that makes this service possible and profitable.\"\n      }\n    }\n  ]\n}\n<\/script><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\" id=\"toc_Get_ready_for_winter_now\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Pr\u00e9parez-vous pour l\u2019hiver d\u00e8s maintenant<\/h2><\/div><div class=\"fusion-text fusion-text-23 fusion-animated\" data-animationType=\"fadeInUp\" data-animationDuration=\"0.6\" data-animationOffset=\"top-into-view\"><div class=\"fd-cta-banner\" style=\"margin: 28px 0 24px; padding: 24px 28px; background: linear-gradient(135deg, #122236 0%, #1a3552 100%); border-radius: 12px; text-align: center; box-shadow: 0 4px 24px rgba(18,34,54,0.18);\">\n<div style=\"font-size: 13px; letter-spacing: 0.1em; color: #1ba1dc; text-transform: uppercase; font-weight: bold; margin-bottom: 6px;\">Contact<\/div>\n<div style=\"font-size: 20px; font-weight: bold; color: #ffffff; line-height: 1.3;\">Parlons de votre projet fioul domestique ou granul\u00e9s de bois avant le pic de la saison de chauffe.<\/div>\n<div style=\"font-size: 14px; color: #a5bbd0; margin-top: 8px; line-height: 1.5;\">Les \u00e9quipes de FOUR DATA peuvent \u00e9valuer votre parc, identifier les cuves et silos \u00e0 \u00e9quiper en priorit\u00e9, et concevoir la bonne configuration : capteur, connectivit\u00e9, plateforme et support sur site.<\/div>\n<\/div>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-large button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/fourdata.io\/fr\/contacter\/\"><i class=\"fa-calendar-check fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Contactez Quentin Gauthray \u2192<\/span><\/a><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":35151,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[107],"tags":[],"class_list":["post-35143","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-petrole-et-gaz"],"acf":[],"_links":{"self":[{"href":"https:\/\/fourdata.io\/fr\/wp-json\/wp\/v2\/posts\/35143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fourdata.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fourdata.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fourdata.io\/fr\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/fourdata.io\/fr\/wp-json\/wp\/v2\/comments?post=35143"}],"version-history":[{"count":8,"href":"https:\/\/fourdata.io\/fr\/wp-json\/wp\/v2\/posts\/35143\/revisions"}],"predecessor-version":[{"id":35203,"href":"https:\/\/fourdata.io\/fr\/wp-json\/wp\/v2\/posts\/35143\/revisions\/35203"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fourdata.io\/fr\/wp-json\/wp\/v2\/media\/35151"}],"wp:attachment":[{"href":"https:\/\/fourdata.io\/fr\/wp-json\/wp\/v2\/media?parent=35143"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fourdata.io\/fr\/wp-json\/wp\/v2\/categories?post=35143"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fourdata.io\/fr\/wp-json\/wp\/v2\/tags?post=35143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}