{"id":19263,"date":"2023-05-12T15:20:25","date_gmt":"2023-05-12T13:20:25","guid":{"rendered":"https:\/\/fourdata.io\/customer-success-franco-allemand\/"},"modified":"2025-10-31T16:02:59","modified_gmt":"2025-10-31T15:02:59","slug":"customer-success-franco-allemand","status":"publish","type":"post","link":"https:\/\/fourdata.io\/nl\/customer-success-franco-allemand\/","title":{"rendered":"Customer Success medewerker Franco Allemand"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1277.12px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-default fusion-button-default button-1 fusion-button-default-span \" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/careers.flatchr.io\/vacancy\/renkkd8o6mxp3xyg-customer-success-allemand\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Postuler <\/span><\/a><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:25px;width:100%;\"><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none elmt-image\"><img decoding=\"async\" width=\"91\" height=\"63\" title=\"arrow-elmnt-up\" src=\"https:\/\/fourdata.io\/wp-content\/uploads\/2022\/04\/arrow-elmnt-up.png\" alt class=\"img-responsive wp-image-5332\"\/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.68%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_2 1_2 fusion-flex-column col-inside \" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 elmt-text\" style=\"--awb-content-alignment:justify;--awb-text-transform:none;\"><h4>Kom bij het team!<\/h4>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1277.12px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-transform:none;\"><p>FourData &#8211; via haar merken Fuel it, Agrilab, WizeWater, Bee2Beep en Datawaste &#8211; ontwerpt en ontwikkelt oplossingen die verbonden sensoren en SaaS-software combineren om transporteurs te bevrijden van hun operationele beperkingen (noodgevallen, tourorganisatie, klantenverlies). Fuel it is gespecialiseerd in de energie- en smeermiddelensector, Agrilab in de landbouwsector (diervoeders, landbouwproductiemiddelen), Bee2Beep in de bijenteeltsector, WizeWater in de watersector en Datawaste in de afvalinzamelingssector. <\/p>\n<p>FourData wil het gebruik van verbonden objecten concreet, effici\u00ebnt en relevant maken. Haar teams worden gedreven door de wens om hun inzet te vereenvoudigen en de gegevens die ze verzamelen dagelijks beschikbaar te maken voor iedereen. <\/p>\n<p>Onze producten passen in de zeer &#8220;technische&#8221; wereld van logistieke tools, maar we zijn ervan overtuigd dat zo&#8217;n tool niet per se complex, moeilijk te hanteren en ontoegankelijk hoeft te zijn. Pragmatisch en met aandacht voor de behoeften van onze klanten ontwikkelen we oplossingen die eenvoudig en prettig in het gebruik zijn, waardoor nuttige gegevens met een paar klikken binnen handbereik komen om hun dagelijks leven en hun operationele prestaties aanzienlijk te verbeteren. <\/p>\n<p><strong>Uw toekomstige taken :<\/strong><\/p>\n<ul>\n<li>Het verkoopteam ondersteunen in de DACH-regio (Duitsland, Oostenrijk, Zwitserland)<\/li>\n<li>Klachten van klanten verzamelen en oplossen.<\/li>\n<li>Met behulp van zakelijke tools analyseren we het machinepark van onze klanten om te anticiperen op klachten en optimale servicecontinu\u00efteit te garanderen.<\/li>\n<li>Nieuwe klanten verwelkomen en opleiden om ze door het onboardingproces te volgen (voornamelijk telefonisch en fysieke ontmoetingen indien nodig).<\/li>\n<li>Contact opnemen met onze klanten om hen te informeren over nieuwe diensten en voordelen die zijn aangepast aan hun behoeften<\/li>\n<li>Voorstellen doen om onze tools en de training van onze klanten regelmatig te verbeteren.<\/li>\n<\/ul>\n<p><strong>Bij Four Data, een paar dingen over je toekomstige werkomgeving:<\/strong><\/p>\n<ul>\n<li>Een sterke en welwillende cultuur, die veel ruimte laat aan autonomie<\/li>\n<li>Voortdurende innovatie om de grenzen te verleggen!<\/li>\n<li>Spannende elektronische en softwareproducten om te maken, ontwikkelen, perfectioneren en presenteren.<\/li>\n<li>Een snelgroeiende organisatie, waar uitdagingen talrijk zijn en waar iedereen heel snel leert!<\/li>\n<li>Een vriendelijke, gezonde en eenvoudige sfeer<\/li>\n<li>Samenwerking is een sterke waarde<\/li>\n<li>Af en toe telewerken<\/li>\n<li>Kantoren in het hart van Dijon<\/li>\n<li>Mogelijkheid om later in Duitsland te werken<\/li>\n<\/ul>\n<p><strong>Profiel gezocht :<\/strong><\/p>\n<ul>\n<li>Georganiseerd, nauwgezet en met een voorliefde voor contact<\/li>\n<li>Teamspeler, je werkt graag in projectmodus met behoud van je autonomie<\/li>\n<li>Goede interpersoonlijke, schrijf- en analytische vaardigheden: je weet hoe je je toespraak moet aanpassen aan je gesprekspartner en aan de situatie<\/li>\n<li>Je bent toegewijd aan het luisteren naar en begrijpen van de behoeften van de klant<\/li>\n<li>Je hebt een goed gevoel voor prioriteiten en kunt snel reageren<\/li>\n<li>Je spreekt vloeiend Frans &#8211; Duits of Engels &#8211; Duits.<\/li>\n<\/ul>\n<p><strong>Aanwervingsprocedure :<\/strong><\/p>\n<p>1\/ Een interview met de Manager Klantenservice<\/p>\n<p>2\/ Een interview met de Europese verkoopdirecteur<\/p>\n<p>3\/ Een interview met de Managing Director<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-default fusion-button-default button-2 fusion-button-default-span \" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/careers.flatchr.io\/vacancy\/renkkd8o6mxp3xyg-customer-success-allemand\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Postuler <\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":18981,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[472],"tags":[],"class_list":["post-19263","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-recrutement"],"_links":{"self":[{"href":"https:\/\/fourdata.io\/nl\/wp-json\/wp\/v2\/posts\/19263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fourdata.io\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fourdata.io\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fourdata.io\/nl\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/fourdata.io\/nl\/wp-json\/wp\/v2\/comments?post=19263"}],"version-history":[{"count":3,"href":"https:\/\/fourdata.io\/nl\/wp-json\/wp\/v2\/posts\/19263\/revisions"}],"predecessor-version":[{"id":19273,"href":"https:\/\/fourdata.io\/nl\/wp-json\/wp\/v2\/posts\/19263\/revisions\/19273"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fourdata.io\/nl\/wp-json\/wp\/v2\/media\/18981"}],"wp:attachment":[{"href":"https:\/\/fourdata.io\/nl\/wp-json\/wp\/v2\/media?parent=19263"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fourdata.io\/nl\/wp-json\/wp\/v2\/categories?post=19263"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fourdata.io\/nl\/wp-json\/wp\/v2\/tags?post=19263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}