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Comprehensive support
for a successful IoT project.

Simply providing a sensor and software access is not enough. The success of a telemetry project depends on the quality of the support provided at every stage: before, during and after deployment.

Scheduled training Onboarding · 2h remote · March 14
Planned installation Technician arriving in 3 days
Order
Installation
Training
Commissioning included Sensors fitted, calibrated, and tested on site
Références
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Service 01

Installation : fast and hassle-free deployment

The deployment of FOUR DATA solutions is designed to adapt to a wide range of equipment and installation environments. Tanks, reservoirs, meters, containers, silos, recycling collection points, or mobile equipment—each setup may require specific accessories, interfaces, or procedures to ensure reliable and efficient integration in the field.

Tailored mounting solutions

FOUR DATA offers a comprehensive range of mounting solutions to adapt its sensors to various field configurations. Specialized fittings, brackets, and accessories help meet installation requirements based on the type of equipment, its location, and its operating environment.

32 mm PVC reducing fitting

6-inch IBC cap

3/4 sensor adapter

1 sensor adapter

2½ expansion fitting

Custom BSP adapters

Installation can be carried out by your own team or by a FOUR DATA technician.

Complete Kit

Sensor + adapters + installation guide

Quick Installation

Ready in just a few minutes, with no wiring required

Ready to Use

Real-time data from day one

Wizard

Online installation wizard

Software configuration is completed through a 4-step online setup wizard :

Before setup

Assign the sensor to an existing customer or create a new account. Automatic linking is available when the same email address is used.

Sensor selection

Link the sensor to an existing customer or create a new account. Automatic linking if the email address matches.

Equipment type

Specify the equipment category: tank, gas reservoir, boiler, meter, GPS tracking device, and more.

Configuration

Choose the model from the FOUR DATA database or manually enter the equipment dimensions.

Specific procedures

Three key field procedures.

For special installation scenarios, Four Data provides clear, documented procedures tailored to each configuration.

Tank piping

Tank piping installation

A 32 mm PVC tube is inserted into the tank to guide the ultrasonic signal and avoid obstacles. For tanks with specific constraints (long necks, internal obstacles, etc.), Four Data also provides adapted piping procedures.

Verification

Post-installation check

Verify that everything is working correctly using the “Check Sensor Data” tab in DESK, where the last 10 readings are displayed instantly.

Replacement

Replacing a sensor

Two options are available: keep the existing data history or replace the sensor while keeping the current settings and removing the old data.

Service 02

Four Data Academy: technical training for your teams.

The most advanced technology only delivers results when the teams using it know how to master it. This is the purpose of the Four Data Academy.

Preparation

Before training

Before the session, you receive a complete installation kit along with the associated guides.

Training day

Intensive half-day session

Half-day training

  • Overview of the full range: Nova US, Nova Radar, Nova Pressure, and more
  • Identification of the specific characteristics of each product
  • Selecting the most suitable sensor based on the use case
  • Physical installation: positioning, mounting, connection, piping
  • Field best practices: common mistakes to avoid
  • Full onboarding of DESK: navigation, alerts, customer management, API, exports
  • Introduction to SENS: customer user journey, widgets, alerts, multi-space management

After training

Personalized follow-up

Ongoing support and one-to-one meetings with the technical team to ensure lasting skill development and continuous improvement.

Generating profitability with connected tanks

Measurable results, proven in the field.

Each connected tank also helps reduce CO₂ emissions.

Case 1: Standard Customer

752 €

Annual profit (excl. tax)
3 deliveries/year (vs 7)
0 emergency deliveries (vs 3)

Case 2: Medium-volume customer

987 €

Annual profit (excl. tax)
3 deliveries/year (vs 6)
0 emergency deliveries (vs 2)

Case 3: High-volume customer

1 222 €

Annual profit (excl. tax)
3 deliveries/year (vs 6)
0 emergency deliveries (vs 2)

From 7 to 3

deliveries per year

From 3 to 0

emergency deliveries per year

-29%

logistics costs

Service 03

Site Management: smart control of your depots and facilities

ICPE, Seveso sites, fuel depots: a dedicated telemetry solution to transform the way you monitor your installations.

Complex and risky manual monitoring

Physical checks, infrequent readings, and blind spots in actual stock levels

Difficult team communication

Fragmented data, delayed updates, and complex coordination between teams

Time-consuming replenishment processes

Late orders, stock shortages, and costly emergency deliveries

ICPE/Seveso regulatory compliance

Mandatory monitoring of hazardous material stocks, with strict traceability requirements

Centralized monitoring of your facilities

The connected automation solution for your depots

FOUR DATA provides connected automation systems to centralize critical site information, monitor field equipment, and simplify data usage within DESK.

  • Centralized operational data: measurements, statuses, and alarms available in a single interface
  • Site equipment supervision: improved visibility of critical points and field events
  • Integration tailored to depot needs: connection with existing equipment and system architectures
  • Operational support: smoother information flow between teams and business tools
Centralized supervision

Statuses, alarms, and measurements

Multi-equipment connectivity

Sensors, automation systems, interfaces

Real-time site overview

Actionable data available in DESK

Building loyalty with your key customers

Equip your high-volume clients

Equip your large-volume customers (30 m³/year and above) with connected tank gauges. Your customers get access to SENS for autonomous monitoring. The Order module automatically triggers a purchase suggestion when the tank level reaches a defined threshold.

-29%

in logistics costs
Reduced customer churn
Improved customer satisfaction

Why trust Four Data?

Measurable results, proven by our clients in real field conditions.

Field expertise

Thousands of sensors deployed in real-world environments

Responsive support

support@fourdata.io
+33 3 732 750 32

Included training

Four Data Academy with post-training follow-up

Turnkey solution

From sensor to platform, everything is fully integrated

Positive impact

Reduced travel and lower CO₂ emissions
0%
logistics costs

Frequently asked questions

Everything you need to know about FOUR DATA solutions.

No. The installation is designed to be carried out independently using the provided kit and the online setup wizard. However, Four Data can also arrange an on-site intervention if needed.

No, but it is strongly recommended. The half-day session covers both physical installation and platform onboarding. Teams that complete the training become autonomous significantly faster.

Both formats are available. Post-training support is always provided, including one-to-one sessions with the technical team.

A piping procedure using a 32 mm PVC tube is applied to guide the ultrasonic signal. Full documentation is included in the Academy training kit.

The system relies on a complete setup of suitable sensors (including ATEX-certified devices), with centralized data management through DESK. It provides automatic alerts and a daily overview without the need for manual checks, while optimizing logistics planning via PTV GROUP.

Yes. It uses TEK898 sensors certified ATEX (Ex ia IIB T3). The system provides full data traceability, including timestamps, measurement history, and alerts.

DESK automatically alerts you when a sensor goes offline or when the battery level is low. A sensor replacement is available while keeping the existing data history and settings. Technical support can be reached by email or phone.

Need support?

Our team is available to help you plan your project.

Schedule an installation, organize training, or set up site management — we support you at every stage.